Privacy Policy – Wiki


We understand that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our members and will only collect and use personal data in ways that are described here, and in a way that is consistent with the Makerspace rules (draft) and your rights under the law.

1 Information about us

  • The makerspace is owned and operated by “Basingstoke Makerspace”, a limited company, registered in England, under company number 10742431.
  • Registered address: 12 Packenham Road, Basingstoke, Hampshire, RG21 8XT.
  • Main trading address: Maritime House, 65, New Rd, Basingstoke RG21 7PW.

2. What Does This Policy Cover?

  • This policy covers all uses of personal data including all social media, websites, wikis and the use of cameras in the makerspace. Our sites may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What is Personal Data?

  • Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’
  • Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  1. The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact Us to find out more or to ask any questions using the details in Part 15.
  2. The right to access the personal data we hold about you. Part 13 will tell you how to do this.
  3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
  4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 15 to find out more.
  5. The right to restrict (i.e. prevent) the processing of your personal data.
  6. The right to object to us using your personal data for a particular purpose or purposes.
  7. The right to data portability. This means that, if you have provided personal data to us directly, We am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

5. Rights relating to automated decision-making and profiling.

  • We do not use your personal data in this way. For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

6. What Personal Data Do You Collect?

We may potentially collect some or all of the following personal data

  • Name;
  • Date of birth;
  • Gender;
  • Address;
  • Email address;
  • Telephone number;
  • Business name;
  • Job title;
  • Profession;
  • Emergency contact and phone number.
  • Payment information;
  • Information about your preferences and interests;
  • IP address;
  • Web browser type and version;
  • Operating system;
  • A list of URLs starting with a referring site, your activity on our site, and the site you exit to;
  • Information regarding the use of the makerspace:
  • Training records
  • Entry and exit times from the makerspace
  • Security camera images
  • Lists of loaned and donated equipment

7. How Do You Use My Personal Data?

  • Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate interests to use it. Your personal data may be used for one of the following purposes:
  • Providing and managing your Account.
  • Providing and managing your access to the makerspace;
  • Personalising and tailoring your experience within the makerspace;
  • Supplying our products services to you.
  • Ensuring a safe environment in the makerspace.
  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email.
  • Analysing your use of our web site and gathering feedback to continually improve our social media user experience.
  • Providing a membership display with names and photos. You can opt out of this when you join or at any subsequent time.
  • With your permission and/or where permitted by law,
  • We may also use your personal data for marketing purposes. You will not be sent any unlawful marketing or spam.

We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

Third Parties whose content appears on our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

8. How Long Will You Keep My Personal Data?

  • We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We retain your account information until you tell us you want your account deleted unless the information is required to comply with our legal obligations.

9. How and Where Do You Store or Transfer My Personal Data?

  • We may store information you provide to us on makerspace accounts provided by internet companies such as Google, Kahoots, Microsoft, WordPress, GitHub etc. We will only use password protected accounts.

10. Do You Share My Personal Data?

  • We will only contract third parties to supply services to you on our behalf. These may include payment processing, delivery, and marketing. An example of such an external third party is “Go Cardless” that we use to manage your subscriptions.
  • If any of your personal data is required by a third party, we will take steps to ensure that your personal data is handled safely, and securely, as described in Part 9.
  • In some limited circumstances, we may be legally required to share certain personal data, which might include your data, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

11. How Can I Control My Personal Data?

  • In addition to your rights under the GDPR, set out in Part 5, when you submit personal data, you may be given options to restrict our use of your personal data.
  • You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

12. Can I Withhold Information?

  • We are happy to try minimise the amount of data you need to provide and limit the use of data that we do require, to the degree that we can still take subscriptions and operate the makerspace safely.

13. How Can I Access My Personal Data?

  • If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
  • There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it.

14. How Do You Use Cookies?

  • We do not place or access first-party Cookies on your computer or device.

Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on our Site which uses analytics services provided by Google Analytics and Emarsys, which also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our Site. For more details, please refer to our Cookie Policy

15. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use:

16. Makerspace Information on the Internet

  • No openly accessible personal information will be placed on the internet without specific permission of the person involved.
  • General pictures may be taken of the makerspace which may be posted on the internet social media. You have a right to register a preference that any picture involving yourself should not be posted on the internet.
  • Anybody involved in the makerspace should not tag pictures of other members without obtaining written information.

17. Video surveillance

  • In order to provide secure and safe 24 hour access for members, video monitoring of the entrances and the main body of the building may be employed. Password protected surveillance images may be accessible over the internet. This would allow the makerspace to provide some level of increased safety for members working alone in the building. This does not alter the fact that you are responsible for your own safety if you chose to work alone in the building. It not possible to opt out of video surveillance installed for safety or security purposes.
  • A second form of potential video surveillance could be members projects that involve cameras. An example would be developing a an artificial intelligence project to identify objects. Such projects should not attach/record any personal information and a sign must be displayed to warn other members that images are being captured.

18. Changes to this Privacy Notice

  • We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.